KRITI ASSIST / AI SALES QUALIFICATION
Under development · Available for tailored implementation
From customer enquiries to meaningful sales conversations.
AI-assisted engagement for WhatsApp that understands customer needs, answers approved questions and prepares sales teams to take the next step.
Capabilities are subject to agreed scope, integrations and validation. No deployment results or conversion improvements are claimed.
THE FIRST CONVERSATION MATTERS
Customers compare products, describe requirements and ask about financing. They expect helpful answers without starting again each time a conversation changes direction. Kriti Assist is designed to connect these messages into one enquiry and give advisors the context to continue it.
DESIGNED CAPABILITIES
Designed to understand fragmented messages, multiple requirements and corrections. Retain what the customer has already shared, handle interruptions and return to the original enquiry without repeating answered questions.
Recognise categories, families and model names. Use approved specifications to understand intended applications, operational requirements, purchase timelines and acquisition preferences. Refer technical or commercial decisions to an advisor.
Use business-approved brochures, specifications, FAQs and operating guidelines. Controls are designed to limit unsupported statements about prices, financing eligibility, inventory, compatibility and delivery commitments.
Progressively capture relevant identity and location, product interest, intended use, business scale, buying timeline and financing preference. Configure the rules by product group and capture consent for the agreed handoff.
Prepare a structured opportunity summary with relevant customer context and a recommended next action. Transfer it through an approved integration. Sales advisors remain responsible for recommendations, quotations and commercial decisions.
Planned administration capabilities include approved FAQs, customer-facing messages, conversation instructions and advisor assignment. Authorised users can review conversations, integration events, operational logs and AI consumption.
Designed for client-controlled infrastructure, secure API integrations, role-based administration, persistent conversation state and audit trails. A modular, containerised architecture supports configurable AI providers, with documentation and source-code handover arrangements agreed in scope.
Each implementation requires approved knowledge, qualification rules, consent arrangements and suitable communication and business-system integrations. Managed AI providers are selected subject to the client’s security and data-processing requirements.
WHERE IT CAN FIT
Equipment applications, model needs, operational scale and purchasing intent.
Vehicle requirements, intended application, financing interest and buying timelines.
Technical requirements and a handoff to the right product specialist.
Businesses where customers need guidance before speaking with a salesperson.
YOUR BUSINESS, YOUR CONTROL
Conversational intelligence, qualification rules, approved knowledge and integrations are designed as separate modules. Content, providers and workflows can evolve as business needs change.
Advisors own product recommendations, quotations and commercial commitments. The assistant supports the initial conversation and prepares its handoff.
Define infrastructure, access, data handling, provider selection, documentation and source-code handover arrangements before implementation.
Agree baseline measures for first response, qualification completeness, handoff quality, enquiry visibility and AI consumption. Actual improvements depend on deployment conditions, processes and measured results.
START WITH A FOCUSED IMPLEMENTATION
We begin with your products, customer journeys and sales processes. Together we define approved knowledge, qualification rules, integration requirements and the information advisors need to continue each conversation.
Kriti Assist is under development and available for tailored implementation discussions. Scope, delivery milestones and acceptance criteria are agreed for each engagement.
vedaansh@graminkriti.com