INTERACTIVE TOOL
Billable call-time calculator
Enter call durations, a rate, rounding and a minimum. Review the illustrative charges and download a CSV calculation.
Use the calculator →TOOLS, GUIDES & WORKING TEMPLATES
Useful resources
for everyday operations.
Start with a practical task: checking call charges, organising a billing record or preparing a process-discovery interview. These resources are available without registration.
EDITABLE CSV
Client billing template
Organise call records, agreed billing rules and review status. Use a clear checklist before sharing the bill.
Get the template →GUIDE & EDITABLE CSV
Process discovery checklist
Prepare interviews that capture steps, roles, systems, waiting time and exceptions. Keep findings connected to evidence.
Read the guide →Have a recurring problem these tools do not address?
Tell us who faces it, how it is handled today and what a useful solution would change.
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