Thinking & decisions / GRAMIN KRITI LEARNING
Practical Problem Solving
Turn a vague concern into a clear problem, test possible causes and choose a proportionate action using evidence.
Anyone who handles recurring work problems, supports customers, supervises a team or runs a small business. No specialist tools required.
WHAT YOU WILL WORK TOWARDS
A skill with
a practical output.
Your outputAn evidence log, cause analysis and practical action-and-review plan.
- Write a problem statement without blame or a preselected solution.
- Separate observations, assumptions and missing evidence.
- Investigate possible causes and test an explanation.
- Plan a proportionate response and review whether it helped.
Outcomes describe the course’s learning goals, not a guarantee of independent workplace competence.
THE COURSE, STEP BY STEP
Understand. Practise.
Build your own response.
- 01Read sample
Describe the gap, not the person
Write a specific problem statement that can guide an investigation.
About 20 minutes · practical exercise + knowledge check - 02
Build an evidence log
Distinguish what is known from what is inferred and what still needs checking.
About 25 minutes · practical exercise + knowledge check - 03
Test explanations before calling them causes
Build a causal explanation that can be checked against the work.
About 25 minutes · practical exercise + knowledge check - 04
Choose an action and test it fairly
Separate immediate protection from a lasting corrective action.
About 25 minutes · practical exercise + knowledge check - 05
Review results and explain the decision
Present a concise recommendation with evidence, limitations and next steps.
About 25 minutes · practical exercise + knowledge check
Six questions covering the course. At least five correct answers are required, after all five exercises and lesson checks are complete. Up to three final-check attempts in 24 hours. Review the lessons between attempts.
ORIGINAL GRAMIN KRITI CONTENT
Built around
everyday work.
Lessons follow fictional cases developed for Gramin Kriti Learning. You can practise with those cases or use a non-confidential example from your own experience.
What is included
- Five written lessons with worked examples and practical exercises
- A downloadable CSV workbook for your own notes
- Private saved exercise responses and progress
- Knowledge checks and a final course-completion check
- A named, verifiable Certificate of Completion
There are no live classes, tutor-marked assignments, professional certification or placement services included. Exercise responses are checked for completeness by length and saved as self-directed practice.
Read learning terms and payment support →